From Lab to Real World - A Trusted AI Data Partner

With 30 years of experience, Appen provides expert-led agentic, LLM and GenAI data solutions and evaluation at global scale, across languages, modalities, domains, and across the full model lifecycle.

Trusted by the world’s most innovative companies and tech leaders
Amazon
Microsoft
nvidia
Pinterest
Salesforce
Adobe
Bloomberg
Airbus
Boeing
The Home Depot
Best Buy
cerence
Siemens
Dolby
nextdoor
Johns Hopkins University
LSE
University of Washington
Inceptio
Oracle
gojek

Why AI teams choose Appen

30
years in business
10B
units of data
1M
crowd contributors

Expertise

With over 30 years of data and AI expertise, we deliver future-ready, trusted data and workflows to power up the world’s AI innovators and next-gen models.

Quality

We provide high-complexity, expert data tailored to your unique use cases and task requirements.

Scale

1M+ skilled, multilingual contributors worldwide enable us to prepare data at scale.

Innovation

As an industry-leading AI data solution provider, we continuously invest in research and technology to push the boundaries of what's possible for the future of AI.

Full-Stack AI Data Services

LLM & Generative AI Solutions

Expert-led data for modern AI systems

End-to-end LLM, GenAI, and agentic AI data solutions, powering 80% of the world’s leading foundation model builders.

  • Deep domain expertise across 90+ domains
  • Multilingual and multimodal data across 100+ languages
  • Supervised fine-tuning and human preference ranking (RLHF / DPO)
  • Red teaming and safety alignment

300+ LLM projects delivered in the last 12 months

Model Evaluation & Benchmarking

Improve real-world model performance

Appen designs custom evaluation frameworks aligned to real-world use cases, covering LLM, multilingual, and multimodal evals and benchmarking, including:

  • A/B testing and comparative benchmarking
  • Cultural accuracy and cross-lingual consistency
  • Cross-modal reasoning quality & alignment
  • Harm taxonomy design, safety scoring, and risk analysis

90,000 evaluations completed in 4 days across 6 domains

Language & Localization Services

Deep expertise in speech and language data

With 27+ years of specialization in language data, Appen supports speech and language models on a global scale.

  • Transcription for ASR, virtual assistants, and in-car systems
  • Translation, localization, and linguistic validation
  • Text annotation (NER, intent, normalization, PII redaction)
  • Prompt and response generation for text-based AI

Coverage across 500+ languages, dialects, and locales

Data Collection

Responsible data sourcing & collection at scale

Custom datasets and data collection services across text, image, audio, video, location, and devices - built for real-world AI.

  • Large-volume conversational and multimodal data collection
  • Call-based, multi-speaker recordings with diarization
  • Production-ready datasets for LLM, ASR, and multimodal systems
  • Location data across 10+ global markets

Million-scale of data units delivered across 500+ languages and 100+ domains

Data Annotation

Training-ready data for complex AI workflows

Comprehensive and precise multilingual and multimodal data labeling and annotation services, supporting traditional ML, LLMs, and GenAI systems.

  • Text, image, audio, video, and multimodal data annotation
  • Classification, categorization, sentiment, intent, relevance
  • Speech transcription, timestamping, and speaker labeling
  • Image and video labeling, OCR, and document processing

10B+ data units delivered across 15,000+ AI projects

30 Years of Expertise, Built for What’s Next

Voices from AI Leaders
Appen’s experience with data across the AI lifecycle will be a critical step forward for helping enterprises accelerate building, deploying and adoption of customizable AI, bringing AI to each and every industry.
Hemant Dhulla
Global Head of NVIDIA AI Software
In our mission to create world-class artificial intelligence chatbots at record speed, high-quality data sets are essential. Appen is a very important partner in this process because we can rely on them for exactly that: speedy and high-quality datasets that we use to train our AI engine and provide conversational experience. Their global coverage allows us to provide a premium service for our clients, all over the world, in any language.
Ante Stjepanovic
Product Marketing Manager at Infobip
Appen’s platform is really easy to use. What makes it great is you can reach so many different channels because of its global outreach.
Kenneth Benoit
Director of the Data Science Institute, London School of Economics
Appen is so fast. Using their platform, we could do overnight what used to take us a month. Appen is wonderfully efficient.
Rick Britt
Vice President of AI, CallMiner
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