Enterprise data to advance frontier AI

License the workflows and operational know-how your company already runs on to the AI labs building the next generation of models. You keep ownership, you see everything before it is used, and you get paid.

For enterprises

License the data you already generate

You set the scope and approve a sample before anything is used. Appen handles the extraction, the anonymisation and the conversations with the labs.

For AI labs

Permissioned enterprise data

Enterprise sourced data from a wide-range of enterprises, covering different environments, industries and time-horizons

Demand

What the labs are asking us for

Enterprise task competence

Agents are being asked to file the claim, close the month, route the escalation. Public text has the outcome. It does not have the approval chain that produced it.

Failure and recovery paths

The reopened ticket, the rejected approval, the reconciliation that did not balance the first time. Exception paths are where models break, and where the training signal is strongest.

The reasoning behind the decision

Records show what was decided, rarely why. We can pair licensed data with annotation from the people who did the work.

What we license

Three categories of operational data

Not every system holds licensable value. These are the three we scope against. Select one to see what sits inside it.

01
Operational documentation
02
Decision & escalation records
03
Systems of record

How the work is supposed to be done

Procedures, knowledge bases and templates that define how a task is meant to run, including the exceptions nobody ever wrote into the official version.

Typical Sources
Docs & wikis
Cloud storage
Intranet
Training material
QA procedures
Signals we extract
  • Process definitions and dependencies
  • Revision history and rationale
  • Exception and edge-case handling
  • Role-based permissions and hand-offs
Most companies underestimate this category. It is usually the fastest to scope.

How the work is actually decided

The systems where process is enforced rather than described. What matters here is the reopened ticket, the rejected approval, the deal that needed a second signature.

Typical Sources
Support desk
ITSM
CRM & sales
Project tracking
Messaging & meetings
Signals we extract
  • Approval and exception chains
  • Stage transitions with stated reasons
  • Escalation and hand-off paths
  • Resolution outcomes and rework
This is the category frontier labs ask for most often.

The structured truth underneath

Warehouses, ledgers and contracts as they really are, with the naming drift, inconsistent keys and negotiated exceptions of a live business rather than a tidy demo schema.

Typical Sources
ERP & finance
Data warehouse & BI
Contracts & e-signature
HR & payroll
Procurement
Signals we extract
  • Reconciliations and adjustments
  • Executed agreements and redlines
  • Schema drift and join logic
  • Reporting and query lineage
Connected systems are worth considerably more than isolated exports.
Security & control

We are not asking for open access to your systems

Every engagement is scoped before anything moves, and the exclusions you set are enforced in the pipeline, not only in the agreement.

01

Scope you define

You name the systems, teams, workflows and time periods in scope. Nothing outside that list is read.

02

Isolated pipelines

Read-only, encrypted in transit, credentials scoped per engagement. Your data is never commingled with another partner's.

03

Anonymisation by default

Personal data is detected and removed, with synthetic rewrite where workflow structure has to survive the redaction.

04

Your sign-off, or no use

You review a representative sample pack before anything is licensed. Nothing is used without that sign-off, and you keep ownership throughout.

Compensation

What determines the price

Terms are agreed in writing before extraction begins, and payment is on acceptance rather than submission. Appen covers extraction, anonymisation and transfer, so there are no costs to you.

Uniqueness

How rare the operational knowledge is, and whether it exists anywhere else.

Structural depth

Connected systems are worth more than isolated exports, because value compounds where records reference each other.

Volume and longevity

How much there is, and how far back it goes. A decade of records is worth more than a single quarter of the same thing.

Register interest

Tell us what your company runs on

Two minutes now saves a discovery call. Everything you share is treated as confidential, and nothing is discussed further before a mutual NDA is in place.

  • Reviewed by the partnerships team, not an inbox
  • Response within two business days
  • Winding down? Flag it below and we prioritise the response
FAQ

Questions we get asked

Why do AI labs want our data?

Frontier models are increasingly trained to work inside companies, using real tools and making real decisions. Public and synthetic data cannot replicate that. Your internal record shows how an organisation actually operates, which is what labs need to build systems that handle enterprise tasks reliably.

Who owns the data?

You do, at every stage. A partnership grants a defined licence for a defined use. It does not transfer ownership of your underlying data. Retention periods and deletion terms are agreed in writing before extraction begins.

How is compensation determined?

By the characteristics of what you contribute: volume, the number and connectedness of systems, workflow complexity, data quality, and how rare the operational knowledge is. Each partnership is quoted individually, terms are agreed in writing before anything is extracted, and payment is made on acceptance.

Are there any costs to us?

No. Appen covers extraction, anonymisation, preparation and transfer. There are no upfront costs, no setup fees, and no deductions from what you are paid.

Who actually sees our raw data?

Extraction and anonymisation are automated. No lab and no third party sees your raw data. Our engineering team maintains the pipeline rather than reviewing your content, and all access runs against a named, time-bound roster with a complete audit trail.

Does this disrupt how our teams work?

No. Extraction is read-only and scoped to the workflows you have approved. Your teams keep working exactly as they do now. That is the point: the value sits in data that reflects normal operations rather than anything staged.

We're winding down. Is it too late?

Usually not, but timing matters. Once systems are decommissioned and licences lapse, the record often becomes unrecoverable. Wind-downs follow a faster path and can frequently license the complete operational history rather than a scoped subset. Flag it in the form and we prioritise the response.

Let's work out what your operational data is worth.

Register your interestTalk to our team

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